Welcome to this week’s Dare To Dream Bigger business podcast episode.
I’ve been busy this week running the Dare To Dream Bigger business summit and one of the things I noticed in our discussions is how rare it is for a business to truly connect with its customers. And that got me thinking… How often do you open your inbox and find it full of emails that demand your attention? How often is it bulging at the seams with messages from businesses you barely remember, but who want you to buy from them? And when did you last receive an email from a business that made you feel genuinely important and valued?
And I realised that it’s all too easy to fall into the trap of accidentally nagging your customers, when you email them, rather than inspiring your customers.
So in today’s podcast, we dive in and explore:
- How the problem happens – and most of us don’t notice it creeping up on us
- Why it’s an epidemic these days
- How it will be hurting your business growth and sales
And then I take you through a step-by-step process that helps you to identify exactly how you could turn things around, so that you add value, easily build a lasting relationship with your customers and turn from an oft-ignored email to one they actually look forward to receiving.
Share The Love – Tweetables:
— Clare Josa (@clare_josa) January 25, 2016
And when you’ve listened to today’s episode, I’d love to know:
- What have you learned today? Any insights? Surprises? Questions?
- How might the ideas in today’s podcast help you, your business and your dream customers?
- What action could you take in the next hour to implement these changes?
Can’t wait to hear from you – over on Facebook or via the comments below!
And next week I’ll be sharing with you insider secrets for handling customers you secretly want to strangle. Not to be missed! Catch each episode by subscribing via the iTunes button, above, or getting the quick-reminder newsletter (form above).
With love, Namaste,
Clare Josa, Mentor To Passionate World-Changers